Emailed GRD Cycles to purchase and pick up a part. I contacted them over the weekend thru ebaystores and I was told that I could pick up Monday anytime from 9-6. I arrived at 5:08 Monday evening and I was told that the guy who does ebay leaves at 5 and that there was nothing that they could do and to come back tomorrow. So I email the ebay guy back telling them what happened and he tells me the part will be at the counter today so that I could purchase and pick up after 5 without him being here. This part should have been at the counter after I sent the first email stating that I would be there Monday evening to purchase and pick up. I drove to this place for nothing after leaving work early and time wasted and now I am expected to come back today when I should of had my part yesterday. I never was told sorry for the misunderstanding or anything which has made me come to the conclusion to never deal with this business again. I would not recommend this place to anyone. I always hear people bad talk this business but I decided to give them a chance that I regret. Bad Business!
These are good people. Maybe sometimes they get overwhelmed with work, but that's understandable considering aren't as many MC shops that'll take any bike. They didn't overcharge and were honest throughout. Sometimes I did have to call more often that maybe should have, but that happens with busy shops.
I called GRD 2 times within 10 minutes to get an inspection. The girl put me on hold 4 minutes each. What kind of service is this?
Awesome place! Not sure why people have given this shop bad reviews, these guys are very friendly, helpful and very curtious. They got me right in and fixed my bike so I could get back out on the road. Jimmy the lead mechanic was very helpful and the owner also was very helpful in choosing tires for my bike. I would send everyone I know that ride here to have there bike worked on. Exellent job GRD keep up the great work.
The pleasure of having a local motorcycle shop! The staffs was incredibly nice and helpful. I needed some small mechanical work done and a lot of shops would have turn me away because they operate more like a car dealership. But not GRD, they took care my issues gave me a small discount. Coming back for sure. The only down size is they are a small shop, so if you are looking for something they not carry it and you might have to wait a few days.
Grd Cycle is a US Car Repair based in White Plains, Maryland. Grd Cycle is located at 4420 Crain Hwy, White Plains, MD 20695, USA.
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